Terms & Conditions

  • The Hong Kong Federation of Insurers (HKFI) will use Registrants’ personal data for the following purposes:
    • processing enrolment in the course(s). Registrants’ personal data will be retained and transferred to the online registration platform and contact management system respectively. The data will also be used by relevant offices within HKFI and the partnering training institute (if applicable) in activities in support of Registrants’ study at HKFI and the partnering training institute (if applicable).
    • statistical and research purposes (no personal identifiers such as name, license number on the Register of Licensed Insurance Intermediaries of the Insurance Authority, company name, position, email address and telephone number will be released in the survey results).
    • delivering the announcements of HKFI and other promotional information related to activities, courses, and benefits & services to me. Registrants’ data including name, e-mail address and telephone number may be used for this purpose. If registrants do not wish to receive information mentioned above, please send us email at training@hkfi.org.hk.
  • Registrants must declare that all particulars given in this form are true and correct to the best of my knowledge.
  • Except for unsuccessful applications or course cancellation, course fees paid are not refundable. Where necessary, fees paid and places allocated on course(s) concerned may be transferable to a person who are also eligible for enrolment as an industry practitioner (if applicable), subject to the approval of HKFI and the partnering training institute (if applicable) prior to the course commencement date.
  • HKFI reserves the rights to cancel any courses, and to make variations to the schedules, contents, and mode of delivery of the courses offered.
  • HKFI reserves the rights to accept, reject or cancel any enrolment application at its sole discretion.
  • Enrolment are made on first come, first served basis. Seat cannot be reserved by phone or email.
  • Under the provisions of the Personal Data (Privacy) Ordinance, applicants have rights to request access to, and the correction of, their personal data. Applicants wishing to access or make corrections to their data should submit written requests to HKFI. All enquiries should be directed to HKFI:
  •      Office hours: Mondays – Fridays (9:00 am – 12:45 pm and 1:45pm – 5:30pm)
         Email: training@hkfi.org.hk

First CPD course enrolment

Registrants must declare that:
  • their name submitted at Registrant Details is correct and same as shown on my Hong Kong Identity Card.
  • the registration/ membership number provided at Registrants’ Details is correct and valid under the Register of Licensed Insurance Intermediaries of the Insurance Authority.
Registrants must agree and confirm that their name and registration/membership number given in Registrant Details will be used for the issuance of Continuing Professional Development Programme Certificate.

Cancellation & Refund Policy

Except for unsuccessful applications or course cancellation, course fees paid are not refundable. Where necessary, fees paid and places allocated on course(s) concerned may be transferable to a person who are also eligible for enrolment as an industry practitioner (if applicable), subject to the approval of HKFI and the partnering training institute (if applicable) prior to the course commencement date.

Adverse Weather Arrangements

  • Events scheduled for morning session will be postponed or cancelled if typhoon signal no. 8 or above or black rain signal remain hoisted at 7:00 am or the HK Observatory announces that typhoon no. 8 or above or black rain signal will be hoisted at or after 7:00 am.
  • Events scheduled for afternoon session will be postponed or cancelled if typhoon signal no. 8 or above or black rain signal remain hoisted at 12:00 noon or the HK Observatory announces that typhoon no. 8 or above or black rain signal will be hoisted at or after 12:00 noon.
Notice of event postponement, cancellation or other arrangements will be sent to all registered registrants by email or SMS.

Frequently Asked Questions

Please refer to the Chinese version.